Frequently asked questions
Everything you need to know about SKA POS — pricing, installation, features, hardware and support.
Features
Yes, you can build a customer database inside SKA POS and view each customer’s purchase history.
SKA POS includes multi-store support so you can manage more than one location from the same application.
Yes, SKA POS includes supplier management and purchase order tracking to help you manage restocking.
Yes, SKA POS tracks stock levels in real time and can alert you when a product falls below a threshold you configure.
Yes, SKA POS provides daily, weekly, and monthly sales reports along with a visual analytics dashboard covering revenue, top products, and payment methods.
Yes, SKA POS works with USB and Bluetooth barcode scanners for instant product lookup at checkout.
Yes, you can create separate logins for cashiers and managers, each with their own permission level.
General
Yes, products can be added individually or imported in bulk. Contact our support team if you need help formatting your existing product list for import.
Your license is for use on your own business computers. If you need to run SKA POS across several checkout terminals or store locations, contact us and we will help you set up multi-store support.
Yes, you can set your preferred currency in the settings screen, and all receipts and reports will display amounts in that currency.
Yes. SKA POS includes an offline mode so you can keep making sales, scanning products, and printing receipts even if your internet connection goes down.
Yes. SKA POS is well suited to grocery stores, mini markets, convenience stores and supermarkets thanks to fast barcode-based checkout, category-based product organization, and stock alerts for fast-moving items.
SKA POS is professional point of sale software for Windows that helps retail stores manage sales, inventory, customers, suppliers, and reports from one application. It is designed for grocery stores, mini markets, supermarkets, electronics stores, clothing shops, pharmacies, and other retail businesses.
SKA POS is built for small and medium retail businesses that need a fast, reliable checkout system without the cost and complexity of enterprise POS software — including single-store shops and multi-store retailers.
Hardware
Yes, a standard cash drawer connected via your receipt printer’s RJ11/RJ12 port will open automatically after a cash sale.
Yes, SKA POS can print receipts on a standard A4 printer if you don’t have a dedicated thermal receipt printer.
No, SKA POS runs on any Windows computer. Hardware such as a barcode scanner or receipt printer is optional and can be added at any time.
Yes, you can connect a secondary customer display so shoppers can see item prices and totals as they are scanned.
No, SKA POS works well with a mouse and keyboard, though it also supports touchscreen POS terminals if you prefer.
Any standard USB or Bluetooth barcode scanner that emulates keyboard input is compatible with SKA POS — no special drivers required.
SKA POS works with standard A4 printers as well as 58mm and 80mm thermal receipt printers connected over USB.
Installation
Yes, contact our support team when you change computers and we will help you transfer your license and data.
No additional software is required. SKA POS installs everything it needs in a single setup process.
No. SKA POS is designed to be installed by store owners and staff without any IT background, typically in under 10 minutes.
After purchase, download the installer from your confirmation email, run the .exe file, and follow the on-screen setup wizard. Full steps are on our Installation Guide page.
We will notify licensed customers by email when a new version is available, along with simple update instructions.
SKA POS runs on Windows 10 or 11 (64-bit) with at least 4 GB of RAM and 500 MB of free disk space. See our System Requirements page for full details.
Yes, this is normal for new independent software that has not yet built up download volume with Microsoft SmartScreen. Click « More info » then « Run anyway » to continue installing.
Pricing & Licensing
Yes. Every future update to SKA POS is included in your license at no additional cost.
In most cases yes — once you purchase your license, we will guide you through unlocking the full version, and reinstalling is usually not required.
We offer a free demo so you can try SKA POS before purchasing. See our Refund Policy page for the specific situations in which a refund can be requested.
SKA POS costs $39.99 as a one-time payment for a lifetime license. There are no monthly or annual fees.
SKA POS is sold as a single one-time payment. You are not charged again to keep using the software.
A lifetime license means you pay once and can use SKA POS for your business for as long as you want, with no recurring subscription fees.
Payments are processed securely through Gumroad, which accepts major credit and debit cards as well as several regional payment methods depending on your location.
Support
Yes, we welcome feature requests from customers and consider them for future updates, which are free for existing license holders.
You can reach us by email or WhatsApp — see our Contact page and Support Center for direct links.
We aim to respond to support requests within one business day, and often much sooner via WhatsApp.
SKA POS is designed to be intuitive, and our documentation covers every module. For teams that want a walkthrough, contact us to arrange one.
Contact our support team with your order details and we will resend your license information.
Every license includes lifetime technical support by email and WhatsApp for installation, setup, and usage questions.
Our Installation Guide and Documentation pages cover setup step by step. You can also contact support directly for help.